Before you contact us, please do the following:
Be sure that you're doing everything right. We all make mistakes sometimes: be attentive.
Visit our website. It's a good chance that you'll find the newer version there.
If you still have a problems, or if you have questions
or comments, please e-mail to support@crystaloffice.com.
Make sure that your message contains a valid return address. In particular,
be sure to remove the "anti-spamming" parts, if any, from your return
address.
When reporting problems, please include the following information:
Which OS are you running?
Software version (see the "About" dialog).
Description of the problem (as much detail as possible so we can duplicate the problem).
We'll try to help you as fast as possible, usually in one or two business days.
Feedback
We welcome your opinion about our software. Your feedback is important to us
in order to get an idea of how to make our software a better product for you.
So if you have a grand idea for a new feature, or a better way of doing something,
please drop us a note. Please visit the our home page to download the latest version and find out more about our software.